Average Score (262 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

262 Ratings

4.9 Average

Models
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  • Caleb B.08-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    everything was good

  • Duane J.08-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    They were fast and thorough, worked with me after having to cancel and rescheduled me at my convenience

  • Matthew K.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Prompt and helpful service

  • David F.08-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Always friendly and professional

  • David P.08-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Because they are honest

  • David V.08-22-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    excellent!

  • Sue A.08-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I had been traveling out of state with my 89-year-old mother, when my check engine light came on. Called and talked to David who was able to get me in the next day. David was very helpful, polite, friendly and knowledgeable. He was a big help in making my travel days uninterrupted, so that we could continue on our way without any worries.

  • Zachary H.08-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    GREAT STAFF!!

  • Michael M.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Easy, honest service work. Good people to do business with too

  • Connie D.08-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I was very frustrated because the service people changed so many settings on my car. They did not need to turn off my cruise or change my radio station. They should leave my personal preference. Choices alone