Average Score (262 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

262 Ratings

4.9 Average

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  • Marvin M.04-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Adam!!!!

  • Timothy M.04-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Vw has alot of safety protocols that Toyota has. The sales said you had reinforced certain things that needed to be done.

  • Zachery W.04-11-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Randall U.04-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Barbara B.04-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Excellent communication. Estimated service time required on target. Cleaned car .

  • Deborah M.04-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Everyone was great to us

  • Brigid K.04-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Roland L.04-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I was kept advised of what work was needed at the time and what worki could be postponed for a while.

  • Michael C.04-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The srvice desk staff are outstanding. Larry keeps in touch with texts and communicates as needed. Great place to do business!

  • Douglas S.04-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Everyone was very helpful!! Everything was seamless.