TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Great customer service, and turn around time. Was able to figure out what was wrong and make a plan to fix.
Average Score (262 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Vehicle had a recall for passenger side airbag sensor, parts were ordered, and we were notified in a timely manner and scheduled appointment time which was very quick.
TYPE:ServiceMODEL:TiguanYEAR:2024
Service was fine and Zack is very accommodating, but cars for service was backed up. Instead of waiting I had my wife pickup and returned much later. This was a bit inconvenient b/c I had prepared to wait. No complaints with service though.
TYPE:ServiceMODEL:AtlasYEAR:2024
Great as always. Thats why I only buy my cars there
TYPE:ServiceMODEL:PassatYEAR:2018
TYPE:ServiceMODEL:JettaYEAR:2019
Service was performed on time. The shuttle service is very helpful and convenient
TYPE:ServiceMODEL:PassatYEAR:2018
Mr. Koenig from the service Department kept me informed of the progress regardless of the long wait to getting my vehicle ready to drive.
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:ArteonYEAR:2020
Larry is always very helpful.
TYPE:ServiceMODEL:PassatYEAR:2022
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