The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
Clear, open communication with customers about their car needs and what to expect from the service they are purchasing is fantastic. The completeness of the work being done and the staff are why I keep me coming back.
TYPE:ServiceMODEL:AtlasYEAR:2021
Did not have the parts needed to make a repair, which can happen. I do appreciate that an appointment was available the day I called in. My question regarding corrosion warranty issue could not be answered and was directed incorrectly.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Always very helpful!
TYPE:ServiceMODEL:TiguanYEAR:2023
Great service by everyone involved!
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Because Bradly and the staff in Vorderman's service dept. addressed an issue with the cooling system on my GTI in a professional manner. They got me in quickly to evaluate the issue then proceeded to correct it as quickly as possible. They had to follow up with an issue after the repair and again they addressed the issue quickly and efficiently.
TYPE:ServiceMODEL:Golf GTIYEAR:2018
everything was good
TYPE:ServiceMODEL:AtlasYEAR:2024
They were fast and thorough, worked with me after having to cancel and rescheduled me at my convenience
TYPE:ServiceMODEL:TiguanYEAR:2023
Prompt and helpful service
TYPE:ServiceMODEL:AtlasYEAR:2018
Always friendly and professional
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
Because they are honest
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