Average Score (262 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

262 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • James I.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Laurel G.08-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Brian B.08-12-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    We bought from don before highly recommend him to anyone in the market for a new vehicle

  • Odelia J.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Donald Y.08-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Had a flat tire. Even though they were fully booked with appointments they still managed to work us in.

  • Jason L.08-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Ramone C.08-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Diane P.08-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    We love working with Caril, she gets the purchase done and doesn’t waste our time! I went to 4 other Fort Wayne dealers and they just wanted to waste my time with prices. Then July 31 end of month they suddenly could put the numbers where they needed to be but Caril did that on the first visit!

  • Susan K.08-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    The service department is very professional and kind. Bradley kindly drove to pick me up from Myers which I greatly appreciated. My vehicle is always returned to me so clean and sparkly! I was however unaware that my 1:00 appt would not be fully done until 5pm until I got to the dealership. I would have appreciated advanced notice so I could have made other plans.

  • Tom F.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The dealership is being remodeled. Shuttling between two buildings was a little awkward, but they dealt with it as good as they could.3