Average Score (262 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

262 Ratings

4.9 Average

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  • Bernard K.11-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Mason M.11-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Patricia M.11-22-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Gerald Z.11-21-2024

    TYPE:ServiceMODEL:ArteonYEAR:2019

    I was very pleased with my service advisor who was very helpful in explaining what upcoming services I need done to keep everything up to date . And I agreed with him and will set up an appointment to get it done in January. He even install the new batteries in my 2 remotes. I appreciated that. Thank you

  • Michael M.11-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    easy check in, advisor kept us informed of progress, staff are all approachable. vehicle was returned to use after a thorough cleaning too

  • Todd F.11-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Check in was super easy. The service writer was polite and professional and explained everything clearly. No hard pushback at all when I chose not to replace tires that day and provided me quotes for several different tires I could choose in the future. Love the free car wash with service as well.

  • Cody M.11-18-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Very professional, low pressure, knowledgeable and patient with our decision making process!

  • Coleen S.11-18-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Nicholas P.11-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Michael N.11-16-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    All aspects were friendly and cooperative. Don was accommodating and reasonable and comfortable to interact with. This purchase was very satisfactory.