Average Score (255 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

255 Ratings

4.9 Average

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  • Catherine W.08-15-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

  • Clara Mary W.08-13-2025

    TYPE:ServiceMODEL:ID. BUZZYEAR:2025

    Very easy service department to work with. I really like your young man at the desk. It is a good set up to pull into the garage.

  • James I.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Laurel G.08-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Brian B.08-12-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    We bought from don before highly recommend him to anyone in the market for a new vehicle

  • Odelia J.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Donald Y.08-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Had a flat tire. Even though they were fully booked with appointments they still managed to work us in.

  • Jason L.08-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Ramone C.08-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Diane P.08-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    We love working with Caril, she gets the purchase done and doesn’t waste our time! I went to 4 other Fort Wayne dealers and they just wanted to waste my time with prices. Then July 31 end of month they suddenly could put the numbers where they needed to be but Caril did that on the first visit!