The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Susan K.08-04-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
The service department is very professional and kind. Bradley kindly drove to pick me up from Myers which I greatly appreciated. My vehicle is always returned to me so clean and sparkly! I was however unaware that my 1:00 appt would not be fully done until 5pm until I got to the dealership. I would have appreciated advanced notice so I could have made other plans.
Tom F.08-01-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
The dealership is being remodeled. Shuttling between two buildings was a little awkward, but they dealt with it as good as they could.3
Jeffrey E.08-01-2025
TYPE:ServiceMODEL:TiguanYEAR:2022
Fast friendly service
James M.07-31-2025
TYPE:ServiceMODEL:TaosYEAR:2023
Excellent service
Gloria D.07-31-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Michael Z.07-30-2025
TYPE:SalesMODEL:TiguanYEAR:2025
I’m sure once the dealership gets its remodel done it will raise too 5 stars
Amanda B.07-28-2025
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
I was looking at VW’s for awhile. I went to Indy because they had the one I wanted, had a HORRIBLE experience, and then met Adam, a car salesman at Vorderman in Fort Wayne. His entire team was flawless - kind, to the point and willing to work with me
Robert R.07-26-2025
TYPE:ServiceMODEL:AtlasYEAR:2019
Thae M.07-25-2025
TYPE:ServiceMODEL:PassatYEAR:2018
N/A
Nicholas I.07-25-2025
TYPE:ServiceMODEL:JettaYEAR:2024
I want to give a big shoutout to David P. He made the whole experience very easy and I felt welcomed and valued as a customer. He was informative and communicated with me throughout the process.
The shuttle driver was also very pleasant and welcoming.