Average Score (262 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

262 Ratings

4.9 Average

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  • Lorraine B.06-25-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    They did a great job of explaining the items that needed servicing and staying in touch during the process.

  • Marvin M.06-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Bradley was Great! He’s my new to go to guy…

  • Joe N.06-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Michael S.06-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Leila M.06-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Barry C.06-19-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Zach is always great. The guys always take good care of of my R

  • Dave H.06-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Zach was very helpful in getting my extended warranty work covered and providing me with a loaner and constant repair updates. My recent repair work was caused by a known vw part fault and even though warranty wouldn’t cover it all Zach did his best to maximize my coverage and minimize my time without my vehicle

  • Laura D.06-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    They were up front about everything. I could except or decline any additional service beyond an oil change. They got my car serviced in a reasonable time.

  • Matt G.06-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Quick service, excellent communication.

  • Gary M.06-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    My issue was resolved quickly. Everyone was very professional.