Average Score (255 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

255 Ratings

4.9 Average

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  • Raul H.07-24-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Awesome job from Joey!

  • Brianne V.07-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    The service center is so slow and provides little communication. They’ve had my car for 6 days now, and I haven’t even gotten a time estimate for repair completion nor a loaner vehicle.

  • David B.07-19-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Lisa T.07-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    My fuel cover wouldn't open for me to put gas in. I have scheduled to have it fixed next Tuesday as the parts came into the dealership. As usual your service people were outstanding.

  • Dennis A.07-15-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Boyce E.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The techs were a great help and even gave me consultation of a few follow up questions.

  • James M.07-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Very knowledgeable and ETIC was accurate

  • Michelle S.07-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Customer service has been professionally. I was satisfied.

  • Christina S.07-04-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

  • Montinik R.07-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018