Average Score (262 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

262 Ratings

4.9 Average

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  • Juan R.05-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The overall purchasing experience was delightful. We never felt pressured to add any options. Also Adam quickly found a similar vehicle to the one we had originally selected after our visit. It came with additional miles, but is covered under warranty.

  • Alex V.04-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Thanks guys! Great job.

  • Odelia J.04-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Craig J.04-18-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Your service department is outstanding, but expensive. The service consultants seem to care about the customers!

  • Julianne B.04-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    fast check in for service. I was kept informed of what was going on. My service needs were taken care of quickly. The waiting area has wifi and coffee. People are very friendly.

  • Catherine M.04-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I love that you text and send the report. Streamlines the process and keeps things transparent. The service team at VW is wonderful.

  • Christine S.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    prompt and courteous service

  • Nathan W.04-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    I have purchased four VW's from Vorderman VW. Each visit has been pleasant and handled professionally, and kindly.

  • Michael J.04-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Ted Z.04-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022